Worthing Removals & Storage Co (P & H) Ltd
Reviews
Used these guys to move from a 3rd floor flat to a 7th floor flat ,rob ,chris,and graham turned up and were friendly and chatty form start to finish. Not a bad word out theres mouths. Super efficient, friendly and got the job done .well priced ,timely thanks lads
Great experience with P&H for a local house move from Lancing to Sompting 2 weeks ago. We used their packing and removal service- the team were absolutely brilliant, we had about 6 guys helping out on moving day and everyone was just great and made the move seem really easy. A lot of care taken when packing and wrapping fragile items. Disassembly and rebuilding of beds was so quick and they seem to have gone together better than they did before! Excellent value for money and highly recommend.
Have been using P&H for years and have never been let down. All the staff are really professional and accommodating. The team have helped me with a number of house moves and storage solutions. They are always willing to go the extra mile to make sure we are happy. Couldn’t recommend them enough.
I would not entrust P&H Removals with the transportation of my belongings to the local tip. I employed them along with a bespoke packing service, as many of my items are very valuable and I wanted to ensure as best I could, their safe transportation. I was also extremely generous, I felt, giving in total £300 in tips, partly paid in advance to further ensure the safety of my belongings along with several items, such as a bike (which had hardly been used). The service was completely chaotic, disorganised and shambolic, with at one point around 16 young people (who had been pulled from other jobs) packing up my belongings, because they were behind. Thankfully I packed many of the fragile items myself, as these were the only items which arrived completely undamaged; some items have still never arrived at all. The service was disgraceful, with items left at my old house, which I know were collected by P&H Removals, but have still not arrived at my new property months later. On arrival at my new property, which was delayed by their incompetence it was late evening, they were supposed to unpack only the essentials that evening and unpack the remainder the following morning. However, at this point, I was informed the locks on the lorry were damaged and could not be left overnight, so they would have to unpack everything that evening. They did not finish unpacking until the early hours of the morning. Obviously, by this point they were extremely tired, but as a result, most of my furniture was not in the correct rooms and it was a nightmare to reorganise as the priority was to just empty the lorry, so they could get some rest. I paid extra for a bespoke packaging service, specifically to mitigate damage and it could not have been more different, with the cost of the damage running into thousands of pounds. When I sent photographs of some of the damaged items, they said “Items are only covered for one week”. After all the disorganised chaos of the move, it would have been impossible to have inspected every item within one week. I am more than happy to quantify everything outlined in this review with photographic evidence, but please, if you are considering P&H Removals, do yourself a favour and avoid them like the plague. In closing, I would say there are a couple of employees who were considerate and hardworking and I would suggest to them, they find an employer who would recognise this and value them, but as for the majority of the people who treated my belongings like rubbish along with the company itself, shame on you and if you read this, I hope you remember how you treated me and my possessions should you ever find yourself in my position.
27th October. The team on the day headed by Louie, Jake and Chris were exceptional. Fast, clean, considerate, calm and very skilled at what can be a tricky job. They made the whole experience enjoyable and as low stress as possible! Thanks again lads. Eileen and Charles
P&H were amazing! So helpful and patient when things started to unravel (as they often do). All the staff, from those in the office to the guys who hump boxes, go the extra mile and make the physical moving as painless as possible. On the day, the guys couldn’t have been more helpful. The only thing they couldn’t do was stop the rain
Our move from London to the South Coast was a daunting one, particularly with a three year-old in tow! The team from P&H were fantastic and helped reduce the stress of the move considerably. Stuart, Jake, Louis and the team were professional, hard working and personable, with a good deal of humour. We'd highly recommend them.
I would not recommend this storage company. If you do use them then make sure you create your own list of property you are handing over. I had my belongings with them for nearly three years and throughout that time I have no idea the journey it took. When I collected my property it was in a container with someone else’s property - there was no clear separation between the other owners and my items. When I collected it a single guy was there to supervise the passing back of my property. There was damage to a mattress, damaged caused to a table that fell out as it was stacked when we removed it and items that were never returned. It was a rush to get the items into the van I had hired and it was literally between the three of us (including the staff member). There was no hand over / procedure to check the property as it was placed into the van. I notice the missing items and the damage when I unpacked it. And tried to address this with the manager who informed me that because I hadn’t raised this at the time it was basically my fault. I asked if I could attend to look for the missing items but this would be at my own cost. If you use this company then it really is at your own risk! Make sure you list all your property and take as much time as you need to check it when you collect it. If you have any issue this company take no responsibility and it will be all your fault. I am so unset by the experience I have given up on trying to take it any future as they just put the blame on me. This is the first time I have used a storage company and it’s been a big learning curve for me. Good luck!
The lads were prompt, friendly and courteous and got the job done without any fuss. I had a large sofa that needed to be taken apart then reassembled in my new home and this was done very professionally. Would recommend
The owner of company is very unprofessional & inconsiderate in their driving of their company vehicles. He was parked in Horley outside a chicken shop, illegally mounting the pavement & partially blocking the road only small vehicles would be able to pass through. As the owner of the company & driving a large commercial 3.5ton van, he should had released that other large commercial vehicles wouldn’t be able to negative the road with him sat there, the road is a mini highstreet so fairly busy, lots of little shops etc. I sat there for 2 minutes before I gave a light beep of the horn, the driver (owner of company) body language was rude & aggressive, clearly unwilling to move his vehicle to clear the highway, at this point a member had of public who was legally parked on the highway, moved their vehicle having to mounting the kerb to allow me to pass through, I feel he was actively looking for a confrontation based off his body language whiles sat in the cab. I spoke to his receptionist who was lovely, polite & very apologetic, around 15 minutes later the owner rung me up and was childish at best didn’t apologised & tried to gas light the situation by implying I made the member of the public move which is false, I feel sorry for his staff, family, wife & kids who have to deal with this bloke everyday… The owner confirmed his had a bad morning, because of the weather?… Which makes it fine to cause a disturbance on the highway apparently. He also implied I was lying as I had no witnesses in my vehicle, I then informed him my company vehicle has 360 degree CCTV cameras which caught the entire interaction, and probably his body language from the front facing camera. All he had to do was move his vehicle slightly more up on the pavement, or find somewhere more suitable to park that doesn’t obstruct the highway, apparently this is too much to ask of a man eating his dinner though…
We have previously moved and used P&H removals then as well. They were fantastic from the get go. We got boxes from them and some wardrobe boxes for clothes which made it so easy. They were with us on the moving day at 8:30 and were all packed up by 10:30. We collected our keys and they unpacked the van and put all boxes where we wanted. We had Lewis and Louis they were brilliant and would recommend P&H to anyone moving they were so friendly and helpful. Thank you all so much, Kara & Ben
Did okay on removal day one large item arrived damaged. A large portion was left behind and collected a week after, but now five weeks later these are not delivered despite calls and letters. I paid in full so no reason for this. They ask for payment in advance, I would recommend avoiding this until all of your stuff arrives intact.
Worthing Removals were absolutely brilliant. It was all very last minute as our exchange and completion were on the same day but it didn’t seem to phase them and on the day the chaps made sure the whole move went very smoothly. They were helpful, polite and very fast.
Amazing team, we moved from west Sussex to Devon and had a delay getting our key,the 5 chaps with us were calm and never complained even though they didn't finish until 7.15pm and then had a 4 to 5 hour journey home I cannot recommend them enough Thank you
A brilliant and very reasonable service from the whole team, went above and beyond. The guys that loaded and unloaded were brilliant and really accommodating with a unload! Thank you for helping Turning Tides get all our stuff from a to b you were fantastic
Excellent service from this company. The movers on the day were so friendly, helpful and positive. Thank you.
With the exception of one individual everyone was so helpful and worked so hard. Connor and Stuart were outstanding. Thanks guys.
We used these lovely lads last week and I could not fault them. So professional and helpful. Made a very stressful house sale a very comfortable move. Will be using them and recommending them to anyone we know moving. Definitely recommend!
Worthing removals are extremely professional, From first contact obtaining a quote was a Hassle free process, From there on everything was absolutely amazing ! The team arrived on time , all smartly dressed in company uniform and could of not been any nicer , They were very careful and ensured everything was packed up extremely securely, The team leader was just all over it !! The packing option is fabulous and would absolutely recommend it to anyone ! Boxes marked up and sorted into rooms .. The unloading was a seamless process and everything went to plan .. Would highly recommend this company…
P&H moved us out in Jan and just moved us to our new place now it is finished. Had different people help us pack and move us both times. They have all been awesome. Without exception everyone could not be more helpful. I wouldn’t hesitate to recommend.
Do not use this company under any circumstances. Do not let them into your home or trust them with your possessions. Above all do not let them scam you by allowing Rob into your home prior to moving. Rob turned up unexpectedly 3 days early, on the pretext of starting the packing early! Whilst there he ‘removed’ my jewellery from my bedroom wardrobe. I challenged Tom the owner and Rob who was extremely rude and dismissive, they accused me of being confused and claimed the jewellery would turn up. It did not. Four months later all boxes unpacked and no sign of my missing items. Obviously. I reported it to the police and my insurance company who are investigating. It is now going to Court. Please contact me if you have suffered similar losses. I have spoken to several other clients of P&H and all have spoken of items of furniture going missing or being damaged in transit, especially if you put them in storage. It’s impossible to try and claim on P&H insurance because they have none. Their BAR membership has lapsed. Read the small print on the paperwork. Better still find another Removal company!
A very big Thank you to Kyle and Dom whom moved my huge heavy furniture yesterday. They were quick, very professional and friendly. Would use them again in a heartbeat! Also would like to thank Tom for all the organisation, great company, excellent staff!!!
Just had a great move with P&H moving us from Worthing to Rugby. Great bunch of guys with first class service. I’d recommend them to anyone.Just had a great move with P&H moving us from Worthing to Rugby. Great bunch of guys with first class service. I’d recommend them to anyone.
They can find my possessions they have lost while it was in storage. They insist I have it but it was not brought to me when they delivered the rest of my stuff. They won't even look for it. Removals are fine but I don't recommend storage.They can find my possessions they have lost while it was in storage. They insist I have it but it was not brought to me when they delivered the rest of my stuff. They won't even look for it. Removals are fine but I don't recommend storage.
P & H moved my sister last year and were so helpful, reliable, nothing was too much trouble, even though it was having to go up two flights of stairs on a hot day. Thank youP & H moved my sister last year and were so helpful, reliable, nothing was too much trouble, even though it was having to go up two flights of stairs on a hot day. Thank you
5*Amazing service from start to finish! Made our move extremely stress free!Very efficient, friendly and professional. Wouldn’t think twice about using P&H again!Thank you5*Amazing service from start to finish! Made our move extremely stress free!Very efficient, friendly and professional. Wouldn’t think twice about using P&H again!Thank you
Excelent last minute service. Got us out of a massive hole when we were let down by another company that wouls not take two chest of drawers upstairs for us. Thanks so much.Excelent last minute service. Got us out of a massive hole when we were let down by another company that wouls not take two chest of drawers upstairs for us. Thanks so much.
Wow what a fantastic removal company. Thank you so so much to kurt and Franklin who moved us yesterday. Nothing was too much, very polite and fabulous banter. Thank you guys for making my move so much more less stressful and well entertaining Wow what a fantastic removal company. Thank you so so much to kurt and Franklin who moved us yesterday. Nothing was too much, very polite and fabulous banter. Thank you guys for making my move so much more less stressful and well entertaining
Dear Arun Steve and Kieren in P&H removalsThank you again for all your help with our move to our new home. Thanks to your expert packing and help with moving all the heavy stuff we were sitting comfortably in our new home.Highly recommended!… See moreDear Arun Steve and Kieren in P&H removalsThank you again for all your help with our move to our new home. Thanks to your expert packing and help with moving all the heavy stuff we were sitting comfortably in our new home.Highly recommended!… See moreThank you - sorry for the delay in replying, we hope you're settling in OK
A big thank you to the guys at P&H who helped us move yesterday. We had a late completion due to issues at the beginning of the chain and the guys worked so hard to get us unloaded into our new home. Thanks for being understanding at what was a really stressful and uncertain time for us! Would thoroughly recommend.A big thank you to the guys at P&H who helped us move yesterday. We had a late completion due to issues at the beginning of the chain and the guys worked so hard to get us unloaded into our new home. Thanks for being understanding at what was a really stressful and uncertain time for us! Would thoroughly recommend.
These guys were great. I had some heavy furniture delivered by a company and they said they couldn’t fit it in the house so dumped it on my drive. I called P&H to see if they could help, they sent 3 guys round at the end of the day and had it all sorted in less than 10mins. Brilliant service, thank you.These guys were great. I had some heavy furniture delivered by a company and they said they couldn’t fit it in the house so dumped it on my drive. I called P&H to see if they could help, they sent 3 guys round at the end of the day and had it all sorted in less than 10mins. Brilliant service, thank you.
What a great company, our move was so quick and effortless thanks to your team! Super efficient, friendly and nothing was too much trouble. I will be recommending you!What a great company, our move was so quick and effortless thanks to your team! Super efficient, friendly and nothing was too much trouble. I will be recommending you!
The two guys that have just moved us from Worthing to Market Weighton (North Yorkshire) were wonderful! Professional, courteous, efficient and did a fantastic job. We hope they have a safe journey back to Worthing - would highly recommend- many thanks! Sarah & Nick Swalwell.The two guys that have just moved us from Worthing to Market Weighton (North Yorkshire) were wonderful! Professional, courteous, efficient and did a fantastic job. We hope they have a safe journey back to Worthing - would highly recommend- many thanks! Sarah & Nick Swalwell.
For all your Removal and Storage Needs
Services
26 Ivy Arch Rd, Worthing West Sussex BN14 8BX
Business Hours
| Monday | 9:00 am to 6:00 pm |
|---|---|
| Tuesday | 9:00 am to 6:00 pm |
| Wednesday | 9:00 am to 6:00 pm |
| Thursday | 9:00 am to 6:00 pm |
| Friday | 9:00 am to 6:00 pm |
| Saturday | 9:00 am to 6:00 pm |
| Sunday | 9:00 am to 6:00 pm |