One Removal
We'll get you moving
About Us
One Removal Ltd. is a UK family-owned business operating from South-West London & Surrey.
We believe you are only as strong as your weakest link and our team reflects this. Each member of the team at One Removal has over 10 years experience within the removals industry.
Local, national and international coverage offered for removals and storage customers.
The capability to handle moves of any size.
Specialist moves that can require more training and experience than your average move, usually for items such as pianos and fine art.
Home Moves
We know that no two moves are ever the same. We arrive prepared to every situation.
Complete cover including goods in transit & public liability insurance.
Accredited and certified movers.
Our quotes team aim to provide you with an accurate quote within 48 hours of us conducting a survey.
Optional packing services.
Vehicle sizes ranging from Luton vans to 18 Tonne lorries.
An experienced fully trained team of moving professionals.
Each vehicle and team come fully equipped with tool sets, moving blankets, straps/ moving ties to ensure your move is completed to a professional standard.
Specialist packing and moving for items such as fine art or pianos.
Long Distance Moves
Experienced long distance and European movers.
Complete cover including goods in transit & public liability insurance.
Itemised inventory survey completed. This is required at customs when leaving or entering the UK.
Accredited and certified movers.
Optional packing and/or export packing services.
Group your delivery with another providing you with a cost-effective solution.
Both containerised and self storage solutions.
Vehicle sizes ranging from Luton vans to 18 Tonne lorries.
An experienced fully trained team of moving professionals.
Each vehicle and team come fully equipped with tool sets, moving blankets, straps/ moving ties to ensure your move is completed to a professional standard.
Specialist export packing for fragile items.
Commercial/Office Moving
We offer a bespoke commercial removals service means your move will be carefully planned and quickly executed to avoid lengthy downtimes.
Optional office packing services.
Optional dismantling and reassembly of office equipment.
Recycling or disposal of unwanted office furniture and equipment.
Complete cover including goods in transit & public liability insurance.
Accredited and certified movers.
Our quotes team aim to provide you with an accurate quote within 48 hours of us conducting a survey.
Vehicle sizes ranging from Luton vans to 18 Tonne lorries.
An experienced fully trained team of moving professionals.
Each vehicle and team come fully equipped with tool sets, moving blankets, straps/ moving ties to ensure your move is completed to a professional standard.
Disconnection and reconnection of your IT equipment.
Storage Solutions
Flexible and cost-effective storage solutions based in and around London & Surrey.
Storage transfer services.
Both self storage and containerised storage solutions.
Your goods are fully insured both in transit to and from storage facility and whilst in storage.
Reviews
Joe is the most professional and nice person one can ask for when being stressed with house move. I needed help urgently and he was very kind to accommodate my request very last minute and they moved my flat in under an hour with a smile on their face. Life saving service for me!
One removal was recommended to me by a friend and I can approve their services are top tier. Highly recommend them at anyone in need of Removals and storage! Thanks again team for all your hard work.
honest and reliable company with incredibly skilled and hard-working staff. We moved from a three bedroom house to a five bedroom detached house on the 12 - 13/01/23. Access at our old property was a little tricky, but the teams carefully dismantled and reassembled furniture, taking great care when manoeuvring, packing and carrying all our possessions. We would not hesitate to use them again and will be recommending the company to all of our friends and contacts. If I could have given even more stars I would have.
My high expectations were exceeded by One Removal. Every single employee has been professional and kind during a very stressful time. Jake was our surveyor, and he guided us through the moving process with great detail, and we were confident that this was the right company for us.
My high expectations were exceeded by One Removal. Every single employee has been professional and kind during a very stressful time. Jake was our surveyor, and he guided us through the moving process with great detail, and we were confident that this was the right company for us.
Exceptional service from our movers and Lynne, Jake & Joe. Everyone was highly professional and guided us through this stressful process smoothly and without any hiccups! Great stuff guys!
Please watch out for this company, they added 'loading and unloading' as an additional sum to our invoice and refused to unload our belongings until the invoice was paid in full - which meant we were unable to dispute the sum. Receptionist 'lynn' was increidly unprofessional and shouted at me when I called to dispue. Furthermore, they do not carry ID badges so you can't check if they are legitimate and the removal men spent more time complaining about the job, going for cigatettes and using our loo than actually moving boxes (most of which are still in our garage). My complaint about the £400 sum was ignored, and I was told if I post an accurate review of my experience i'd be 'hearing form them'. Avoid this 'service' at all costs!
I can't thank One Removal enough. We had possibly the worst series of unfortunate events when moving with the Exchange/ Completion up in the air, Sellers not moving out on time etc. The team kept me calm and reassured me constantly that everything would be alright. Not only did they pack our house up so carefully, not one glass broke, but they looked after us from start to finish. They were flexible too, having to come back the next morning to finish unloading due the aforementioned Sellers and did it all with a smile and grace. They are incredibly professional and were worth every penny... they also recycle the boxes as much as possible, which we really respected. I cannot recommend them highly enough. Thank you to the whole One Removal team!!
Avoid as they ignore you when things go wrong
We moved on 31/3/2021 - they were very nice people, or so we thought, but things went wrong on the day - the van was too small and we had an anxious time as everyone had completed, people waiting to move in, we had a long drive to our new home and had to wait for another van to arrive.On arrival, the vans were unloaded and furniture and boxes put where we directed, furniture and bed reassembled and they left.We realised after a few days that some of our things were missing, we asked about them and were told that lots of people say that but eventually turn up.A month went by, still no sign of the things and the upsetting part is that some items were my, late father’s.Two months went by and we started to talk about a claim. I was asked to add up the value but before anything, Joe offered to go to our old house to see if by any chance things were left behind as there was no logical explanation of why our things had gone missing.Fast forward to now, no one answered my e mails, no forms were sent to claim on the insurance, absolutely nothing at all.Our missing things? Never turned up, I’m not talking about small things -A parcel trolley on wheelsA commercial battery chargerA socket setA pop up tent2 x axle standsSpanner’s2 x chair umbrellas We also had items that had been broken, again, nothing was replaced, no insurance form, no contact, nothing.I did tell Joe that I wouldn’t write a review to give them a chance to sort it out, I tried again recently to contact him, not heard anything.All in all, and having read the other negative review, I would not recommend them as they talk the talk, but when it comes to any claims, you are certainly not covered and they don’t want to know
I used One Removal for a complex move from London up to Nottingham. The whole process was seamless - the quote came over from Nicole after I just submitted a WhatsApp video of my flat (with nothing packed up or boxed at all) and was estimated (and therefore priced!) at pretty much exactly what it ended up being. The value was great in comparison to other companies that I have both used before and also received quotes from - but what really set them apart was the service. Jake was on time, efficient and extremely professional throughout the whole process, ensuring all of my belongings were looked after and protected as if they were his own. Would have absolutely not hesitancy to use One Removal again - and thanks again guys for the extremely positive experience!
You really cannot fault these guys at all! From booking, Nicole was really responsive, friendly and reassuring. Then on the packing and moving days, Luciano and Ashley were brilliant from start to finish. Really professional but super relaxed and reassuring, and very good-humoured which me feel a lot calmer than I expected to! The whole experience was brilliant. Thank you.
This has to be one of the most professional moving companies that I have come across. Initial survey was thorough and surveyor was highly experienced/knowledgeable. Packing team were fantastic - fragile ornaments were packed very carefully. Again on the moving day we received a highly professional team, great communication from the office staff. I had total confidence in this company throughout the move and will without a doubt recommend their services and team which carried out my move.
Hassle free move with a friendly
Hassle free move with a friendly, quick and efficient team! Vehicles used were all well kept and clean. The team were clearly experienced, overall personally my experience has been faultless.
65\" OLED TV without box moved safely
I did the mistake of hiring AnyVans for my removal, didn't have much but one of the items was a 65" OLED TV, and despite adding as much insurance and add-ons available as possible, the removal team bailed out and didn't touch my TV saying that the insurance won't cover. With 2 days remaining to return the keys, found One Removal, and the difference was staggering, they came with proper equipments, removed it from the mound, moved and installed in the new place. Everything sorted in 1 hour. I strongly recommend One Removal.
I spoke with Nicole in the office who was very helpful and informative. A few days later Joe came over to conduct a survey. Jake was the team leader on our move. Honestly, the whole process from start to finish was exceptional - highly recommend!
We were really pleased with the…
We were really pleased with the on-the-day removals service from Joe and the team. Everyone was super friendly - no one seemed to mind the kids hanging around and asking questions! - but also super efficient. They didn’t stop the whole time they were with us. Particularly impressed by Luciano who assembled all the beds quickly and efficiently and who I overheard telling another member of the team to remember to wash his hands before moving the mattress. Really attentive and respectful of our belongings. Also a big shout out to Lynne in the admin team who was probably the reason we got a removals slot in among a really chaotic time when our exchange and completion dates kept slipping. Thank you to all the team, great job.
Great service!!
WOW what handsome young men - definitely made the move more enjoyable! Great service all around. Would definitely recommend.
One Removal helped me move from a 1 bed flat to storage. The quote process was very quick and transparent and Nicole was really helpful. On the day the A team (Craig and Aaron) were first class. Despite horrendous traffic, they were cheerful, professional and very efficient and took good care of everything. I found the service reasonably priced for the job and would highly recommend them.
What a pleasant experience to finally…
What a pleasant experience to finally work with a removal company who was efficient and delivered good results.
Very satisfied with my move
Very satisfied with my move. From the beginning, booking a survey was easy and their communication was excellent. The 4 man crew who arrived for the job were very pleasant and cheerful.
The team that actually carried out the…
The team that actually carried out the move were really efficient, helpful and also really nice guys. Sending us pictures of the house etc.They were not the cheapest but they were definitely the best.
Great communication
Great communication, very friendly guys who arrived. Great communication when I arrived in Luxembourg.I Would definitely recommend One Removal.
Had a great experience with this…
Had a great experience with this company from the initial contact to moving day was hassle free. Highly recommend.
The guys that turnt up were extremely…
The guys that turnt up were extremely helpful. The weather was pouring down however the team still worked through it to make my move as stress free for me, my wife and kids.
Excellent service
Excellent service - Our move was not a straightforward one but after speaking with Jake we were happy to use them. They got it right from start to finish and have recommended them to friends and family.
Superb service from the one removal…
Superb service from the one removal team! We were all treated very well and would highly recommend them for house moving.
We used One Removals to move house in…
We used One Removals to move house in June this year. They were really helpful and a very professional team that made no mess and very careful with all our belongings.
Highly satisfied with my move.Booking a…
Highly satisfied with my move.Booking a survey was easy to make and their communication was excellent. The 4 man crew who arrived for the job were very pleasant and cheerful. They took great care with the items to be moved - I have no hesitation in recommending this company for removals.
This is going to be a bit of a strange…
This is going to be a bit of a strange review as technically we didn't use One Removal to move us but I wish we had. After receiving multiple quotes from a comparison website Jake came to survey our property. He was extremely informative explaining everything in detail and highlighted the main parts of the terms and conditions. After receiving a cheaper quote we opted to use a different company which we initially thought was going to save us several hundreds of pounds. After the other company increased the cost of the move ON THE DAY OF the move and in some way, shape of form damaged around 20 percent of furniture moved. I wish I had just stuck with my initial instinct and the vibe I got from Jake. I am leaving this review in the hope that it saves one or two people from making the same mistake.
Very professional removal company
Very professional removal company. They moved me from my 4 bedroom house with no problems at all, they were very careful with my items and packed them well. Top lads, would definitely recommend to anyone in the Wimbledon area.
Excellent both on service and pricing
Excellent both on service and pricing. will use again, thanks.
One Removal made moving houses the most…
One Removal made moving houses the most relaxing and stress free experience. The workers went far and beyond. They were willing to help in any way. Very friendly staff. Amazing team. I will definitely use them again!
Everything arrived on time
Everything arrived on time, nothing missing or broken. The guys who showed up who were fast, friendly and actually a good laugh. Thank you once again.
One Removal were an absolute godsend…
One Removal were an absolute godsend and would highly recommend their services.
Both Nicole and Jake were extremely…
Both Nicole and Jake were extremely helpful throughout the booking process. The team on the day of the move were excellent and made the move look effortless, special thanks to Luciano who was the team leader on the move day!
Jake and his team turned what was going to be a high stress day into an easy, almost relaxed process. Everything was packed, they were meticulous on details. A difficult bulk sofa was easily dealt with, everyone was polite, friendly and conscientious. Five stars and recommended all day long. Really great, thanks so much all of you. One Removal saved me. They were fast & helpful and I would highly recommend them.
Very stressful experience, having difficulty claiming on insurance.
I have left this review on Google reviews with photos (as I couldn’t work out how to attach here).** PLEASE READ THE SMALL PRINT IN THE T&C's BEFORE HIRING THIS, OR ANY, REMOVALS COMPANY **- Insurance small print:Whilst the BIG print stated that our belongings were insured to the sum of 60k, the small print (section 9.2 - Limited Liability) has the following limitation:"in the event of loss or damage to your goods caused by negligence or breach of contract on our part, our liability to you is to be assessed as a sum equivalent to the cost of their repair or replacement, taking into account their age and condition immediately prior to their loss or damage, subject to a maximum liability of 40 per item"I should have read the T&Cs before hiring this removals company, my gym trainers would cost me more to replace than 40.Further, OneRemovals granted us an extension to the standard 7 day deadline to report damages to them. However, the insurance policy OneRemovals have sent us to fill out does not appear to permit this (even though it is permitted within the small print of OneRemovals T&Cs - section 12.4).____________We used OneRemovals (based within Raynes Park - our contact was Joe) in May 2021 to to professionally pack and move our belongings as we relocated from Merton to Hampshire. We have had a heartbreaking experience with them.Below are some examples (with photos) of our experience.- Baby clothing was used as packaging material.Clothing belonging to my 4m old baby was used to package some of our fragile items (instead of using bubble wrap / paper). As a result, we suffered some breakages (one can be seen in the photo attached - that's my Grandmothers 100y old china tea set). My daughters baby blankets and bath towels were also used to wrap glass tea light holders.- Belongings not left in the correct rooms.Our belongings were piled into the garage until it was so full, we couldn't open the internal garage door to get to anything. We had hired OneRemovals on the basis that they would leave our boxes in specific rooms. I believe they left our belongings in the garage so they could finish the job as quickly as possible. We had agreed the removals team would video call, to walk us around the house to check our belongings had been left in the correct place, before they left our property. We did not receive any such call.- Our new home was left unlocked.The team had posted our keys through the front door before they left. When we arrived, we had to move a heavy plant pot out the way of our garage before we could open it, we then realised this was because they hadn't locked it before they'd posted our keys (and they couldn't access the house from the garage anymore due to boxes).- Items in wrong location caused great distress:Our children didn't have their duvets for the first 3 nights in our new home as these left in our garage. Our 4m old baby didn't have his crib either as parts of it were left buried in the garage (it wasn't reassembled as promised either).- Our furniture wasn't re-assembled.We were told all furniture would be re-assembled at the new property. 5x beds were disassembled, only 3x were reassembled at our new home.- A lack of respect for belongings:The mattress to my sons crib was placed on the floor of our garage and used to stand my husbands keyboard on its side on the floor (see photo).4x (expensive) Sonos speakers were placed in a box with footballs, fresh from our garden. There was also a fragile glass clock (no wrapping or packaging at all).The leg was torn off one of our stools.In our new home, they broke a light fitting (then simply placed it to one side - no note to tell us what had happened).We were quoted for 3 vans, only 2 vans arrived (they did send for the extra van in a panic towards the end of the day).To their credit, OneRemovals did send 2x people back to sort things out (1x an employee, 1x was his neighbour). They did sort the garage and repacked the items that had used my baby's clothing. They glued the leg back on our stool.However, it doesn't look like we've been insured for the damages we've incurred (or the stress!)
Will highly recommend to anyone
Will highly recommend to anyone, fantastic from start to finish!
Help above and beyond
Thank you very much to all your team who helped my parents move recently. They really did go above and beyond. They packed for them, removed unwanted items and helped them in every aspect that they could. It was a particularly hard and stressful move for them, given their age and the fact that they had been in their house such a long time and were downsizing. Your staff were extremely helpful, sensitive and kind, as well as quick, efficient and professional. I would have no hesitation in recommending One Removal again.
Couldn\'t be happier
Couldn't be happier, my move was stress free and went perfectly! Thanks again boys, Best,Jacquie
Fantastic Service - Home move to Frankfurt
Fantastic service! I was really impressed with the professionalism and expertise this company demonstrated. I booked their services to move my 3 bedroom house from Wimbledon, London to Frankfurt, Germany and they did not disappoint! They went above and beyond keeping me updated the whole way through and all my belonging arrived in immaculate condition, which was especially important as most of my furniture are antiques. Thank you very much. I would recommend to anyone who needs to move.
Fantastic service - Home Move to Frankfurt
Fantastic service! I was really impressed with the professionalism and expertise this company demonstrated. I booked their services to move my 3 bedroom house from Wimbledon, London to Frankfurt, Germany and they did not disappoint! They went above and beyond keeping me updated the whole way through and all my belonging arrived in immaculate condition, which was especially important as most of my furniture are antiques. Thank you very much. I would recommend to anyone who needs to move.
Super friendly and professional
Wayne and Ollie from One Removal were amazing! Professional, super friendly and nothing was an issue even though we had a very awkward 1st floor flat (no lift) and lots of heavy boxes and bulky furniture! We will definitely use them for our next move and will recommend to everyone we know!
Great prices and professional company
Was quoted double by a larger firm but one removal gave me a fantastic quote. We had a 3 bed house to move and they moved it within a day. we packed our boxes as we heard pleanty of stories about other companies but we were delighted to have no breakages, no damage and no items missing. They helped assemble and disassemble larger items for us which was such a godsend!! Just a stress free move!! Would 100% recommend.
Happy with the service
Was very happy with assistance from Nicole @oneremoval very helpful, professional and friendly.
I was very happy with Jake and his…
I was very happy with Jake and his crew. They were super polite, helpful, efficient and professional. I would have no hesitation reccomend them.
Great service from Aaron @ One Removal
Great service from Aaron back in July... This is a very overdue positive review. Great service, speedy, helpful and went the extra mile. When I need things moving again, I know who I'll be contacting. (I booked via AnyVan at the time). 5 stars!
3 bedroom house move
5 star packing service and house move. The guys were all very professional, hard working and polite.
Great Service from One Removal, took extra care with my items and did a fast job. Very friendly staf
Great Service from One Removal, took extra care with my items and did a fast job. Very friendly staff.
Outstanding experience
From our first contact, through to quotation and subsequent move One Removal were professional , polite and helpful taking great care of all our belongings ! Highly recommend! Thanks again, Susan!
Outstanding
Really professional, stress free house move.
Would recommed this company to everyone!!
Great Service from One Removal
Great Service from One Removal, took extra care with my items and did a fast job. Very friendly staff.
Great service
Excellent service, friendly, helpful and professional company. The removals men were very organised and contacted me to check all arrangements in advance and were very flexible in slight changes to removal time. I would thoroughly recommend this company.
Services
Raynes Park 30 Durham Road London Greater London SW20 0TW
Business Hours
| Monday | 9:00 am to 6:00 pm |
|---|---|
| Tuesday | 9:00 am to 6:00 pm |
| Wednesday | 9:00 am to 6:00 pm |
| Thursday | 9:00 am to 6:00 pm |
| Friday | 9:00 am to 6:00 pm |
| Saturday | 9:00 am to 6:00 pm |
| Sunday | 9:00 am to 6:00 pm |