Ferriday & Alder
Reviews
The team of 4 (same people both days) were helpful, friendly and professional. The quote was mid-range of 5 and worth every penny. Packing, loading and unloading were done quickly but without rushing. Box labelling was clear and thoughtful touches included putting a bedside lamp in with the bedding, a dustpan and brush left handy in the kitchen. Everything down to the smallest item was well wrapped - no breakages, nothing soiled or damaged - perfect.
A truly excellent bespoke service, carried out with exemplary customer service - and good value. Paul, the owner of the company was our point of contact throughout the process. It was an extremely complex move and he bent over backwards to accommodate all of our requirements - quickly and with the minimum of fuss. He was a real pleasure to deal with and the removal team could not have been more efficient or pleasant to have around. They were hard-working, very experienced, flexible and thoughtful - anticipating problems before the occurred. I could not recommend this company more highly.
In spite of their quote being almost twice as much as a competitor, I chose to use them because they sounded professional and competent. When it came to the drop off, they had to manage on their own because we had stuff to deal with at the old house. To keep it simple, we had labelled boxes with "upstairs" or "downstairs" and our new neighbour was there to oversee everything. However, they ignored most of the labelling and dumped stuff wherever there was space. We had two chests of drawers and a load of exercise weights in the kitchen, all five uplighters in the toilet and boxes stacked around the log burner and on the sofa. They left the place in complete chaos. It took us twenty minutes to clear a path to the log burner so we could light it and warm the place up. The guys primary objective was clearly to get out as quickly as possible and get home. They had no interest in doing a good job. It was a disgraceful effort. When I complained to the company they responded with justifications but no apology. They eventually offered £100 as a token of good will but that was a small fraction of the total bill. I can't recommend these guys at all.
Ferriday & Alder did a fantastic job with our move. They stepped in at the last minute and were so easy to work with. Really hard working team, everything was loaded with care so that nothing would get damaged. They made the entire move so much less stressful. Would not hesitate to recommend them!
Great experience working with Ferriday and Alder, from the quote, which was comparative, and the interactions as we agreed dates with the chain, Paul and his team provided a flexible can do approach. Come the packing day the team were punctual , curtious and efficient, we had a big load and filled two vans. The actual move from Redaing to Rugby was challenging with some of the worst weather of the year and delays in exchanging meaning the team had been sitting around for hours and then under pressure. But they did a great job to get everything in and the right place in three hours! Thankyou!
From start to finish the service from Paul and the team was exceptional. We chose for them to do the packing which made the stress of moving house so much less and there were no breakages
Hired to move family from rented to purchased accommodation (4 beds) - didn't use their packing/unpacking service. Site visit undertaken. Quotation received within 24 hours and competitive (we had 3 companies quote). Arrived on time on move day with the right number of vans and people. Vans were loaded quickly, efficiently and carefully (2 hours) and then unloaded at the other end in the same way. I can't recommend highly enough.
Paul and his team are true professionals, we used them twice and on both occasions it was faultless, the team are super helpful and nothing was too much trouble. They came in the day before to pack everything up, super quick and efficient and on the day of the move everything went to plan, on time, really quick at getting everything in and unpacked. Thanks again Ferriday and Alder
Ferriday and Alder came on the recommendation of a neighbour who had used this company for their house move last November. From start to finish they were excellent. Helpful and courteous team, who packed fragile and delicate items with great care and delivered them safely to their destined rooms safely. Seamless move, would highly recommend.
I had a very good experience with Ferriday and Alder for moves from Hurst to storage and storage to London - friendly and helpful staff at the office and great care and efficiency from movers. After over a year in storage everything was in perfect condition. Would use again!
Highly recommend! Mark sorted the quote asap and they were flexible about the moving date as we still hadn't exchanged in the week of the move. Personal touch as he dropped off boxes to use on his way to football! Moving day itself was run by Dave's team, they were amazing and took away all the stress! Moved us out in 2.5 hours; took apart the bed plus packed some other bits up for us, even took off the door to get the sofa out! Patiently waited when sellers delayed moving out, took 1.5 hours to move in. Plus made up the bed so we didn't have to later!
Excellent service. Arrived when scheduled, swift loading and unloading of boxes. All due care was taken when relevant, nothing lost or broken. Made the removal process stress-free.
I am writing this review on behalf of my father who used Ferriday & Alder for his recent move. The company is highly professional, responsive, and reliable, and its staff packed goods intelligently. The dealings with Paul Brampton and all his staff could not have been better and my father recommends them strongly and without hesitation!
Fantastic trouble free move with professional, reliable people. Paul even had my pot plants on his front lawn to make sure they didn’t die as we had a delay between us bodily moving into the new house and when our stuff could be delivered. Paul said he would do our move and even though we had very little notice before the day and even though they were already booked up on and around the moving date, he somehow managed to fit us in around other moves and delivered our stuff over three separate trips. All the movers were very professional and really good workers. They just kept going until it was finished . I can’t recommend them highly enough .
Moved today with the team doing the packing and furniture assembled. Friendly team and good job over two days. Fair price, second time I’ve used them and would highly recommend
The team were very good, arrived when they said they would and were very professional and careful with my belongings when moving them from long term storage to my new property. An excellent service at a reasonable price. Thanks
From the quote to the removal of all our house, garden and garage items was a dream. So smooth and easy. Great communication, totally reliable, very professional & great price. This was a big move from Tilehurst Reading to Littleborough Rochdale. This company were just amazing. Lovely team. 100% recommend
Paul and his team at Ferriday and Alder did an excellent job, moving some of my furniture and personal effects to storage and the rest to Essex. Paul was flexible as to the date and his team did very well on the day. I would certainly recommend Ferriday and Alder,
Paul and his team provided us with excellent service, from moving our furniture from our old home into storage (and also part to where we were staying in the interim) where it was stored for two months, to transporting our furniture from storage to our new home. The team were friendly, efficient and good humoured and took much of the stress off what was a big move for us. The service was very reliable and the work carried out promptly and efficiently.
Top class service supervised personally by Paul Bampton and carried out by his friendly and hard working team. Ours was a big house with 20+ years of accumulated contents which was treated with care and efficiently loaded across 2 days. This was an incredibly busy period for the industry and yet we knew we could rely on them, which was one less thing to worry about!
Services
Knowsley Rd, Reading Berkshire RG31
Business Hours
| Monday | 9:00 am to 6:00 pm |
|---|---|
| Tuesday | 9:00 am to 6:00 pm |
| Wednesday | 9:00 am to 6:00 pm |
| Thursday | 9:00 am to 6:00 pm |
| Friday | 9:00 am to 6:00 pm |
| Saturday | 9:00 am to 6:00 pm |
| Sunday | 9:00 am to 6:00 pm |