High Quality Removals Services
Would highly recommend Ace Removals. They were very helpful in moving a very large deli fridge and helping us install it at its final location. It wasn't an easy job but they had no problem in overcoming the problems they came up against. Thanks again to John and Mr Singh for all your help. Will definitely use again.
I had an extremely poor experience of using Ace Removals. I accepted their price after they came round to check what size van would be needed. On the day of packing I was told that a van twice the size was needed. This resulted in them doubling the price despite the fact that they had made the mistake. Upon arrival I found that the most expensive box was missing which included £850 of pans. They then told me that their insurance did not cover the pans - it would only cover the entire van being stolen or destroyed rather than the loss of individual items. After weeks of phone calls no compensation was offered.
Outstanding service, wasn't the cheapest price we had but was surely worth the extra. Ace moved us to our new home and put some of our stuff into their storage. Very efficient and top quality work by the removers. Wouldn’t hesitate to use in the future and definitely recommend.
The two movers were late to arrive, and then blamed us for not having moved the boxes to the ground floor although it was their job. Lots of unprofessional complaints about how heavy the boxes/bags were, although we (young petite girls) were able to move them. One man in particular, Mr Singh, who was the boss, was extremely lazy and did next to no work in helping move the boxes. He had to gall to come up to our new apartment carrying nothing but a small plastic bag (which was not part of the things to be moved, but our own personal item) when there are still many boxes left. While trying to have a serious conversation with him about his service, he was completely unprofessional and did not take any of us seriously, even requesting to borrow a phone charger in the midst of our conversation (which I initially refused to which he replied "be a darling and look for one"). He wanted to charge us 80 pounds more than the initial quoted price as we had a number of additional items than we had originally planned, which we also acknowledged, but his service and unprofessional demeanour is absolutely atrocious. Ultimately, we only paid 40 pounds extra, but I would not recommend this company at all.
Ace removals were superb! from the first point of contact I was put at ease with the professionalism of this company. The estimator came to our property to make sure I had the right size vehicle. The team worked incredibly hard and carefully and were really friendly throughout the move. I was extremely happy with their fantastic service and highly recommend.
I used Ace removals last week and they were absolutely outstanding. We moved from a 4 bedroom property in London to a 5 bedroom in Bristol. We used their packing service which I found very efficient and time saving. The gentlemen that came to do the packing were very kind and polite. On the day of the move the team of removal men came nice and early and got to work straight away. I am super happy with the service that I was given, right from the beginning when I called the office to the end. They made it extremely stress free, I highly recommend this company if you are moving.
We booked Ace Removals for our move last weekend and they were absolutely fantastic. Three lovely chaps moved a huge amount of furniture and we are still amazed they packed it all in. They were very helpful and very polite and it was a reasonable price too. My husband and I have moved a lot in the last few years and this was the best experience. Would recommend without any hesitation. Brilliant!