Fast Response Plumbers

Providing local 24-hour service, our London emergency plumbers are here to supply all your plumbing, central heating and emergency drainage needs throughout South London.

Business Hours

7:30 am to 10:30 pm
Monday 7:30 am to 10:30 pm
Tuesday 7:30 am to 10:30 pm
Wednesday 7:30 am to 10:30 pm
Thursday 7:30 am to 10:30 pm
Friday 7:30 am to 10:30 pm
Saturday 7:30 am to 10:30 pm

Overview

Fast Response Plumbers is your local tradesman company in London, taking care of all your gas and water installations. We provide comprehensive advice, high-quality professional work and an extensive level of service which is monitored at all times – both during and after the completion of the project. And we’re there for you, in person, during and after normal office hours.

We guarantee that all of our work is carried out without any hassle and with a positive impact on the environment!


We take great pride in the loyalty of our customers, which is what motivates our development as a company. The most modern and up-to-date technologies and ongoing professional staff training, are all priorities for us as we support you through whatever situation you find yourself in.


With our Fast Response service, we aim to have a plumber at the site of an emergency call-out within two hours. This includes blocked main drains, burst pipes, boiler breakdowns, faulty immersion heaters, power flushing, broken taps, blocked sinks and all other emergency calls. We are able to fix nearly all problems on the spot quickly and in an efficient manner.

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Service Areas

Services

Single or Multiple Furniture
Apartment / Flat moves
House Moves
Bungalow
Office

Customer Reviews

Chris Spencer 1 month ago
Quick and to the point

They worked hard, presently sort out the issue. Phone service was quick and to the point. I learnt a little bit about plumbing too

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Colin Souter 2 months ago
Found and fixed the leak quickly

Paul did a very good job and was successful in finding where the leak was and remedying it

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Kate Grimshaw 2 months ago
Rip off!

Not only was he an hour late I was charged £60 for a call out and another further £96 on top of that just to be told I need a new boiler. £156!!! No actual work done, he was there for 10 minutes max. Told I would get a quote for the work in the morning or the next day and have heard nothing since. Poor service would not recommend.

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Mark Siggers 2 months ago
On one of the coldest days of the Year…

On one of the coldest days of the Year one of the Engineers at Fast Response Plumbers was able to rectify the problems I was having with my ideal Boiler causing me to have no hot water or heating. The service was excellent and timely and I would recommend them to anyone.

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Mark Siggers 2 months ago

On one of the coldest days of the Year, one of the Engineers at Fast Response Plumbers was able to rectify the problems I was having with my ideal Boiler, causing me to have no hot water or heating. The service was excellent and timely, and I would recommend them to anyone.

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Aidan Morgan 3 months ago
Excellent!

Excellent, we had another emergency plumber cancel on us and found these group, who were fantastic. On time, friendly, neat, and all-around fantastic. Great that WhatRemovals recommend this service.

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Gabbey Lindie 3 months ago
The plumber worked tirelessly hard

The service I received from Fast Response Plumbers was second to none. I called around on the day my heating stopped working and was unable to get an appointment as all local plumbers were fully booked. When I called these guys I was met with a kind and helpful phone etiquette and a plumber was with me that very evening who arrived within minutes of the time window I was given, offering a professional and quick diagnosis of the problem. Unfortunately, it wasn’t a simple fix and the whole system had to be changed from an extremely old tank to a new combi boiler, which was a very complicated job. Nevertheless, the plumber worked tirelessly hard for 2 days straight to ensure the new system was up and running as soon as possible. They were extremely accommodating to my work schedule and stayed in regular communication throughout the day to keep me updated. Not only did they provide a warm, professional service, but also left my home clean and tidy! It was by no means a cheap job, but money well spent considering the job was done in such a friendly and officiant manner from start to finish. Massive shout-out to J.W and the team. My highest recommendations go out to Fast Response Plumbers. Many thanks.

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Reena Richs 4 months ago
We needed help on a Sunday

We needed help on a Sunday (toilet cistern and combi boiler) and Fast response came to the rescue.Knowledgeable and helpful engineers who fixed everything for us in record time.Money well spent - a very good service from Fast Response - happy to recommend the company.

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Chloe Mulligan 5 months ago
I have used FRP a couple of times to…

I have used FRP a couple of times to fix various issues with my parent's heating and drainage. I live in Ireland so am not able to be there in person. I called and arranged a visit for the same day and was kept up to date with an arrival time. My parents are both disabled and can be very nervous with strangers. The engineer managed to fix the issue both times and also treated my parents with kindness and respect putting them both at ease. I will certainly use them again and would recommend them to anyone.

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G. Lindie 5 months ago
Wonderful service from start to finish

The service I received from Fast Response Plumbers was second to none. I called around on the day my heating stopped working and was unable to get any appointments as all local plumbers were fully booked. When I called these guys I was met with a kind and helpful phone etiquette and a plumber was with me that very evening who arrived within minutes of the time window I was given, offering a professional and quick diagnosis of the problem. Unfortunately it wasn’t a simple fix and the whole system had to be changed from an extremely old tank to a new combi boiler which was a very complicated job. Never the less the plumber worked tirelessly hard for 2 days straight to ensure the new system was up and running as soon as possible. They were extremely accommodating to my work schedule and stayed in regular communication throughout the day to keep me updated. Not only did they provide a warm, professional service but also left my home clean and tidy! It was by no means a cheap job but money well spent considering the job was done in such a friendly and officiant manor from start to finish. Massive shout out to J and the team. My highest recommendation’s goes out to Fast Response Plumbers. Many thanks.

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Do not end up ripped off by this company! Engineer came without representive himself, forgot his basic tools twice in his car, so he waste more time as a result of charging more money. Didn't fix the problem, came after 2 days and needed to call another engineer (obviously more experienced) so he can help him how to fix the issue. I repeat, do not get scammed!

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Chris Gray 5 months ago
Highly recommend super quick service…

Highly recommend super quick service and highly competent got to the root of the problem quickly and restored my heating and hot water.many thanks

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I paid £238 and my toilet started leaking again after 12 hours

I paid £238 for them to fix a leak in my toilet. They replaced a part, the toilet stopped leaking for about 12 hours, then it started leaking again. They sent another plumber to fix it again, this time at no cost for me, and the second plumber just took out the syphon, cleaned it a bit and put it back in, telling me "maybe this will fix the problem, but if it doesn't, then you'll need to replace the syphon. In that case, you're looking at 4 or 5 hours of work, it'll be a complicated and expensive job."At their hourly rate, I could never afford a 4- or 5-hours job, so I got smart and called a different plumber, who replaced my syphon in TWENTY MINUTES and charged me a grand total of £132 (labour + materials, VAT included).Overall, I recommend you steer clear of Fast Response Plumbers unless you have too much money you don't know how to spend, and you don't really care about your problem getting fixed.

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Lorraine Douglas 6 months ago
Polite, well-informed, skilled and fast.

Excellent service, this company has its act together, from the first phone call to the job completion. Polite, well-informed, skilled and fast. There is no way I would use another company.Lorraine Douglas

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Dan Shine 7 months ago

Adrien showed up and was professional, efficient and reassuring. When you’re at the mercy of an urgent problem, it’s very refreshing to not be squeezed for unnecessary spending. Adrien was very fair and honest about what needed doing and when. This could easily have ended up costing me a fortune, but thanks to his integrity it didn’t. Dan

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Dan Shine 7 months ago
Adrien showed up and was professional

Adrien showed up and was professional, efficient and reassuring. When you’re at the mercy of an urgent problem, it’s very refreshing to not be squeezed for unnecessary spending. Adrien was very fair and honest about what needed doing and when. This could easily have ended up costing me a fortune, but thanks to his integrity it didn’t.Dan

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Diane Ward 7 months ago
I could not be happier with Fast…

I could not be happier with Fast Response plumbers recent service. Paul came and sorted out the leak under my sink quickly and efficiently.I highly recommend them.Diane Ward

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GG 8 months ago
Mixed

An Addition to below: Rob did bother to call following the below review to explain their point of view, which was appreciated so added an additional star for following up and after a long conversation we have agreed to disagree on most points but Rob highlighted his offense at the phrase 'rip off' as they did inform us of charges before doing any works and we agreed to them, which as a reasonable person I see is a fair point. So this has been removed, instead, I would say we do feel they did work on a boiler that they knew was very unlikely to be fixable and should have just suggested changing the boiler at the beginning which they did not, only after trying to fix and charging to do so a comment was made that it probably would have been best to just change the entire boiler - this should have been stated at the beginning not after trying to do fix as this would have saved all parties time and money if suggested before. Rob did offer a refund of £100 as a gesture of goodwill... however we are still waiting to see this arrive. The previous review- edited:Overpriced, didn’t fix the problem. The guy didn’t seem to know what he was doing and after trying to repair said it was beyond repair as too old. So in summary after charging £60 callout and then another few hundred to try and repair a non-repairable boiler (their words) I am still left with a boiler that doesn’t work. At least before they started we had hot water now we don’t even have that. Rob who was in the office was very nice however, shame about the rest of the service.

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Nick Herrtage 8 months ago
Sunday Callout

I called Fast Response Plumbers at 8am on Sunday morning, and they were with me by 10am and had sorted the problem very quickly and efficiently. They were polite and knowledgeable, and I would definitely recommend them.

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Nick Herrtage 8 months ago

I called Fast Response Plumbers at 8am on Sunday morning, and they were with me by 10am and had sorted the problem very quickly and efficiently. They were polite and knowledgeable, and I would definitely recommend them.

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Try another company if you want value for money

I am sad to have to give a bad review here. Next time I will go to a company with a fixed price. We ended up paying almost £400 to unblock a kitchen drain, for two hours work - call-out fee, plus two hours. In the past, unblocking this same drain has been a relatively quick job. Not sure why this was more challenging. At any rate, fine, my choice to go to a company without a fixed rate. I am left wondering though if the fact that the rate was not fixed led to the job taking longer, as in the past a similar problem was fixed more quickly. Also, we were charged £20 for parking when I had let the office know there was free parking for the operative in the courtyard - this message was not passed on to him. Next time, I will go to a company with a fixed rate, and will check the parking message has been passed on. Others may find my experience helpful. The reviews on Trustpilot have been good, but if you wish to save money and still have a good service, I think there are other companies to try.

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David 10 months ago

Excellent job. Thanks to Chris. New bathroom toilet installed. My tenants are very happy. For a no nonsense, clean and tidy installation I can highly recommend these guys!

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Gail Patterson 10 months ago
I had an emergency problem with the…

I had an emergency problem with the cistern of the toilet. Paul was very knowledgable, professional and courteous. I will definitely use them again.

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Jenny Glover 1 year ago
Super quick

Super quick, friendly service. Chris and Adrian were fab and fixed things up nicely. A little bit expensive but happy with the job that’s been done.

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John Sullivan 1 year ago
Fixed the problem and tidied up

A good experience. Sent a plumber (Paul) in under two hours. Paul was thorough, efficient and explained exactly what he was doing. Fixed the problem and tidied up. Highly recommended.

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dave gallow 1 year ago

A broken flush on the toilet. Easy cheap repair but not fir this company. Never use them

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Andrew Cave 1 year ago
Terrible experience

Terrible experience. Would never recommend them.Called out Fast Response to report that there had been a leak to our boiler, though it was not leaking at the time. Requested a service. Two men plus an apprentice attended. The two men spent five to ten minutes complaining about the boiler (which was providing good heat and hot water) and then pronounced it beyond repair, even though it is only seven years old. Though the boiler has not had a formal service in that time, it has been maintained well, with at least three engineers visiting separately and making full repairs to faults found. The men used this history to blame the problem on us, accusing us of negligence, when in truth we have hardly missed a day’s heat in seven years. They said a repair would be ‘uneconomic’ as parts alone could cost £400-£500. I said I would still like an option of repair, given that a new boiler is at least £3,000, and asked for a list of parts they had found broken. They listed three major components, said new parts were necessary for each and got annoyed when I wrote everything down and asked their names. They then snatched the payment form from me and dashed out of the building. When I asked what they were intending to do next (referring obviously to the repair), one of the men shouted back: “We are going to get drunk.” The apprentice was the only one to apologise. I rang the office to complain and was told that the men had had a “bad day”. They promised to send an estimate for repair by today. They have not done so. The men waived the half-hourly fee and charged me for the call out. But I still paid £72 and was left at the end of the visit in exactly the position I was in when I called them out, with absolutely no progress made. I called another gas engineering firm who attended promptly. I asked them to do a complete review, not telling them about the other firm, and they only found one faulty part, which they said would cost about £100 to replace? They checked the other two parts that Fast Response said were faulty and said they were fine. I asked this gas engineer if he thought the boiler was uneconomic to repair. He replied: “No way. This boiler is only 7 years old and has at least another 13 years of life in it.”Tell me honestly. Would any of you readers use Fast Response again after such a horrible experience? I felt totally ripped off and would never recommend them to anybody.

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Wailliam Jones 1 year ago
Excellent service as always ,work done…

Excellent service as always ,work done quickly and very reasonably priced .Will use again and highly recommend.

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PJ 1 year ago
I needed help on big heating job it was…

I needed help on big heating job it was just before new year. Called Fast response and they plumber arrived in couple of hours. Adrien was polite and hard working as well. On that day by 9pm new boiler and 6 radiators where fitted and commissioned. Customer was so happy that gave us both chocolates and wine!)If you in need of emergency plumbers call Fast Response!

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Greg Collins 1 year ago
Six years of intermittent heating…

Six years of intermittent heating problems and conflicting advice - new thermostat, changed wifi provider, boiler services, radiators balanced ...Chris is very knowledgeable and for the first time I felt confident the problem (actually several) would be identified and sorted.He and his colleagues worked hard, were pleasant, professional and the central heating is finally working properly. I am delighted.

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Derick Watt 1 year ago
We were pleased to see the same guys…

We were pleased to see the same guys who installed our CH boiler 14 months ago. They serviced the boiler very efficiently yesterday two days after we'd rung them. We would heartily recommend Fast Response as plumbers and installers of heating systems.

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Thomas Jerry 1 year ago
Were absolutely brilliant

Chris and Adrienne were absolutely brilliant when helping us out with a leak and went above and beyond what we expected of them. The leak was affecting one of our neighbours so needed to be attended to quickly - Chris arrived for the first call out within about half an hour of me calling Fast Response Plumbers and was efficient in finding the source of the leak. This involved removing several tiles from the bathroom in our new property, which was nerve-wracking as we wouldn’t have been able to replace any damaged tiles. Chris went to source the replacement parts required and even took a bit of mastic sealant with him so he could match the exact colour for putting the tiles back. Chris was very careful and efficient with the job - nothing was damaged and he and made everything look good as new by the time he had finished. Very respectful and efficient - definitely worth the money. Would 100% recommend.

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RoseannaM-6 1 year ago
Excellent service

Excellent, professional and fast. Chris and Adrian arrived in good time. Both wore masks and observed social distancing. Fixed the leaking radiator valve in good time, saving further damage. Would recommend .

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BenJ-375 1 year ago
Quality service

Late Saturday night plumber arrived within the hour took control of the situation and turned the water off saving further damage, carried out the repairs needed and got my water back on. Thanks fast response your well named your numbers gone in my book and I will be recommending you to family and friends.

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TerryB-329 1 year ago
Will avoid in future

Dreadful company, grossly overcharged for a simple repair.

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AilsaT-3 3 years ago
Great service

Excellent, had another emergency plumber cancel on us and came across this team, they were brilliant. On time, courteous, tidy and generally brill. The number is going in my phone for next time we have an issue.

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SamCollins04 3 years ago
Happy with the plumber

The call centre was very efficient and courteous. The plumber, Colin, was calm and soon
got to the root of the problem. He worked cleanly and took regard of the decor and furnishings. He removed the minimum to find the problem and left it to dry out at my request.

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SarahStorm-806 3 years ago
Hassle-Free work

Called Fast response as I had a blocked toilet and had some guest due around that day. They did the job quickly and hassle-free. I couldn't have asked for more. Well done.

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BobbiPatel 3 years ago
No hassle

Really friendly guys and knew their trade. Got on with the job, no messing about. Once it was all done, charged my card and left. Let me get on with my day. Good stuff.

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AgHill 3 years ago
Really nice guys

I wasn't sure what to expect when I called for an emergency plumber but when Chris and Tony arrived they reassured me I'm in good hands. They set about locating the leak and found the source within a few minutes. It was only a small job but they did it without any hassle.

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DavidP-857 3 years ago
Sunday call out

I had a leaking stopcock. I'm a bit past trying to do these things, so I shopped around and found these guys. Seemed like they had good reviews so I called them and booked a plumber. Chris arrived did the job efficiently, no messing about. It was a bit more than I hoped but it was a Sunday.

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MonicaS-24 3 years ago
Thank you

Job well done and response time was great.
Thank you
Monica

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MonicaS-23 3 years ago
Well done

Job well done and response time was great.
Thank you
Monica

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HilaryW-29 3 years ago
This company is well-named

This company is well-named: they quickly diagnosed that our old boiler was finished - I think we knew that from its death rattle. They then set about replacing it, working in a team of three and not wasting a moment. All the guys were very friendly and we enjoyed their company. But most important they replaced our boiler in less than one day with a brilliant new one, replaced the old taps on the radiators and, by the time they left at 10 pm, the whole system was working wonderfully and now all we have to do is to read and understand all the instruction booklets they left. We will recommend Fast Response to anyone who needs a new boiler fitted quickly and without fuss.

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LucasJones 4 years ago
Leak fixed, customer happy.

I've not needed to call out a plumber as we normally use family friend but he was away on holiday. I had a leak from under my bath. I couldn't leave it as it was leaking into the downstairs. I tried to look at some websites to help but got nowhere. I didn't even know how to turn the water off. By this time it was getting late. I quickly looked online and called these guys. The plumber, Phil turned up and got on with the job right away. It was all fixed in no time.

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GilesWilliams 4 years ago
Took the stress out of the problem

I just want to say thanks for the excellent service given to me in Clapham. Joe was great at getting a visit organised for the next day when I called in the evening and Chris, who attended today, was very professional and efficient. I had to come up from Devon to attend with the keys but your service gave me confidence and took the stress out of the problem.

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GoldBroom76 4 years ago
Water spraying everywhere

I tried to disconnect a washing machine myself but I didn't really know what I was doing. As I disconnect it, water started spraying everywhere. I throw some towels over it in a panic. I got hold of Fast response. They got the plumber Thomas really quick. He sorted it out and showed me what I did wrong and how to do in the future, really nice guy.

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HelenMoss1 4 years ago
Late night, good service

Really good service, cannot fault the work just cost more than I would like but I couldn't get anyone else at that time of night.

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GoldPainting68 4 years ago
Avoid at all costs, especially high ones like theirs.

They arrived hours late, didn't mention that the VAT is excluded in the £59, gave me no time to read the contract and one of the duo tried to charge me double because it was 2 minutes over 30 minutes although they dragged a conversation out long enough to get over it and then they played the good cop bad cop scene to make me feel grateful that they're only charging £71 for 32 minutes and not £142. They lied about my boiler having a warranty so they couldn't touch it but that was expired and really didn't even seem interested to take on any plumbing work as long as they made their easy money.

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WhiteSheet71 4 years ago
Pleased with the service.

My elderly mother had a leak and I was out of town. I found them on the internet and booked an appointment half expecting no one to show but they did. The plumber spoke to me over the phone, told me the problem and how long it would take. I gave them the go ahead and they did it there and then. Really pleased with the service.

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FuchsiaHouse65-2 4 years ago
Arrived really quick

After waiting all day for a plumber that my landlord booked and never showed, I looked myself. Found these guys, booked the appointment and they got here within like 40 minutes. He saw the problem right away, spoke to my landlord and explained what was needed. He did the work, tested it and showed me. And it's been fine ever since.

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MagentaStamp96 4 years ago
Good service

Good service, they did what I asked and didn't take too long about it.

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KNCook 4 years ago
Boiler changed in the cold snap

They changed my boiler for me in the very cold weather we had. I find it hard to move around and I need the heat due to arthritis. The boiler is great and my house is warmer than it has ever been. The whole job was done in one day, had three guys working in the house. It was not the cheapest but it was a very quick service.

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BlackWallet43 4 years ago
Very good experience

Very good experience with these guys, the plumber before from another company didn't have a clue.

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JamesHI 4 years ago
Real Emergency Plumbers - unlike the others

Returned from overseas to a flooded Kitchen at 6.00 pm on a Saturday. Called numerous "emergency" plumbers listed here and none would come out until Sunday afternoon or Monday. Then I called Fast Response. Plumber within an hour, identified where leak was coming from and turned off water at stopcock (hidden behind washing machine). I have to refer to Insurers as it looks as though the problem is caused by repairs carried out from prior insurance claim. At £189 inc vat not cheap but when you have a problem, these guys are professional, competent, up front with charges (no hidden extras) and they are the only real emergency plumbers I could find. I whole heartedly recommend. Lifesavers...

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ScarletRing80 4 years ago
Professional service

Professional service from the first phone call right up until the end of the job. Not the cheapest but a good service nevertheless.

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PinkCushion47 4 years ago
Job done well

They came on time, didn't charge any more than what was quoted and the job was done well.

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FuchsiaSofa26 4 years ago
Nice surprise

I do not normally write reviews, but after hearing all the horror stories about plumbers I was pleasantly surprised when I called fast response. The office took my details and arranged an appointment for me. Mick turned up and he was an experienced gentleman who calmed my nerves enormously. He showed me the problem and went about fixing it. Once complete he asked to test it with him and explained what he did. I was very pleased with the service.

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LintonL-1 4 years ago
Heating broken

Really helpful guys at fast response plumbers. Got our heating system back on straight away. Thanks

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WinC 4 years ago
Knowledgeable and honest

I do not normally review services but I found Thomas from Fast Response to be very knowledgeable and honest. He worked fast and with expertise. I was very happy with the outcome.

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LaraM-13 4 years ago
Quick service, done the job with minimal fuss and was polite. What more can I ask?

Quick service, done the job with minimal fuss and was polite. What more can I ask?

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JeffB-72 4 years ago
Blocked sink, quick service

My wife called me at work and told me about the kitchen sink not draining. I was busy at work but I did A quick search and found fast response. I explained about the sink. The plumber arrived quickly and he was complete before I even got home. Not the cheapest but A good service.

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FrankS-70 4 years ago
Fast service...

Woke up to a leak, needed someone out pretty damn fast, called these guys. They came fixed the leak, charged my card and left. Good fast service, they live up to their name.

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KimR-57 4 years ago
Good plumber

I had a plumber from a different company, I paid him and the same thing happened a day later. I couldn't get hold of the first plumber and the problems was getting worse. I found Fast Response online, I wasn't sure but I had to call someone. The plumber from Fast Response called Paul came, found the problem and also warned about some thing else. He put my faith back in plumbers, really good guy.

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ChrisGr 4 years ago
EXCELLENT

HIGHLY RECOMMENED THIS COMPANY, EXCELLENT SERVICE .

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JLucken1 4 years ago
Late night call out

My tenants reported A leak coming from the bathroom late in the evening and it was getting worse. The plumber whom I use normally was not available. I'm A landlord based in Essex and property with the problem was in Clapham, I needed to find someone fast and reliable also not too expensive. After trying a few companies and having no luck I called these guys. They got someone out to my tenants that evening. Once on site, the plumber called me and told what needs to be done and how long it would take. Once the job was complete the office charged my card and sent the invoice in the post.

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LolitaH 4 years ago
Do not use

This company responded fast which was great. They sent two people who spent 3 hours and left us with more of a problem than we had to begin with. Their solution was complicated and would involve them coming back for a whole day. They talked too much, wasted time, they left to buy very simple parts they should have had with them. All the time clocking up the minutes. For clarification they charge £59 a HALF HOUR plus VAT. We were completely fleeced and now have to get someone to fix the problem they left us with. Don't use this company.

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PatrickT-25 4 years ago
Local plumber, nice guy

I had a blocked toilet and it's the only one in the house. I think one of the kids put too much loo paper down. I tried to clear it but no luck. I called these guys as a last resort. A local guy called Chris turned really quickly, used some sort of snake thing it cleared in no time. I was very relieved. Top marks.

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JohnB-123 4 years ago
Good Job.

I just got back from my holiday to discover that my bathroom has been leaking whilst I've been away. It was the last thing I needed. I couldn't find where it was leaking from. So in the end I called out Fast response, I just wanted it fixed and didn't have time to shop around. I was very pleased at how fast they got to my flat. The leak from from under the bath and was fixed in no time at all. I was pretty glad and then get on with unpacking. Good job.

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joe1977 4 years ago
Changed Central Heating

Cleaned and (where necessary) replaced our entire central heating system over 3 days. They were very reasonable with the hours they charged and have significantly reduced our heating bills.

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bigbrown74 4 years ago
Experienced Plumbers

Really great guys, loads of experience. Got on with the job but also keep me informed as to why this needs to be done and whats happening here. You hear so many bad things about plumbers these days, I was pleasantly surprised with how good these guys were.

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GeorgeBrass 4 years ago
On time and Very polite

I arranged for one of their plumbers to come out one evening and have a look at my shower, as it was playing up. Paul showed up on time which was a good start. He had a look at the shower and explained that a new unit was needed. The office gave me a price and said that Paul could get the new shower and return the next evening, which helped as I can't have time off work at the moment. I was more than happy with the job they did.

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AlanJ-148 4 years ago
Blocked Drain

Fast response unblocked my drain that was overflowing in to the garden and causing an awfully bad smell, and mess. Thanks for you help. I was impressed with the speed of response and the price!

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NickyP-41 5 years ago
Happy customer

Happy to pay a reasonable bill, after Fast Response Plumbers came out to me and fixed a leak from my loft in under an hour! Lifesavers! Thanks. Nicky x

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SherryH-2 5 years ago
Great job

Had an emergency leak in our basement offices which these sorted out last Saturday afternoon. Sam & his teammate were great. Thanks ta
www.mobilebusinessideas.co.uk

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G_Mounsell 5 years ago
Nice Guys

Did A really good job, kept me informed all the way along. Called to say they were running late one day. Told me about future problem if not looked at and how to avoid them. Hard working and friendly. What more could I ask?

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MikeB-220 5 years ago
Efficient and Excellent

Arranged a fix on my broken WC cistern; given an arrival window. Engineer was delayed but I was contacted to advise of this.

Work was handled fast and correctly performed. Fix done in 30 minutes. Engineer offered to go get parts from local B&Q but I had already sourced them in anticipation of his fix; which was not a problem for him.

Works invoiced correctly and fully VAT annotated and charged to my pre-registered card.

Very happy with engineer; well spoken and clean and tidy.

Very impressed with Fast Response Plumbers, 5*.

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JonS-95 5 years ago
Not what they say they are

Rang this company in an emergency and it rang off the hook - no voicemail - no answer - nothing -
Don't waste your time

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LisaC-142 5 years ago
Thanks Fast Response!

Thanks for foxing my boiler so quickly!

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JojoC-1 6 years ago
Super job

Came out quickly and fixed our boiler with little fuss. Won't be using anybody else in future

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newgirl2000 6 years ago
Toilet busted

After getting back from my holiday I went to use the toilet but it didn't work. I tried to get a friend of who's a plumber but they were busy and I needed someone that day as only one toilet. I called Fast Response. A plumber came later that day and got it working, I was so relieved.

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EdC-6 6 years ago
one star is too generous.

I called these guys and they demanded I give my credit card details (Our apartment was flooding the downstairs apartment, I had to act quick otherwise I wouldnt normally do this) a short time later I cancelled due to a double booking.
95 quid! This was more than what the actual plumber who fixed it cost!

Ive since called to try to discuss this with the company and was met with instant hostility and name calling.
Avoid at all costs!

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FouadF 6 years ago
Bad experience

I hired this company to move a couple of pipes 50 cm away.
I found out a big leak under my floor as result of the work carried out by the plumber.
I called the company, but no one could come to fix the leak until the following day.
We were left with no choice but to spend one night without hot water and central heating.
Temperature reached 2 degrees at night.
I was charged a high premium still of £370 for 2 hours of work.
I definitely would not use this company again.

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NeilC-2 6 years ago
Good People

Very prompt, very good and very tidy. No emergency Saturday call out is cheap so be ready to pay (hence 4 stars only) but while they charge by the half hour they made every effort to complete the job in that time - and succeeded. Highly recommended. Neil

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Vinooo 6 years ago
Poor Service

I called them to fix tap leak, they changed the pipes I paid 130 GBP , leak started again
Refused to accept their fault and plumber was rude , Will not recommend them.

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wokiss 6 years ago
Rubbish!

Never turn up on the promised time. Delayed 3 days. no update at all. Terrible customer service. Avoid!!

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elkay32 6 years ago
very disappointed

I wish I had reviewed the comments below - was charged a total of £350 for 3 hours work to find a leak - cupboard doors were put back upside down - 3 people showed up and because I was not there, they made me send a signature that I agreed their charges - they could not find the leak and left a hole in the ceiling - total waste of money - was told by the man he was serious and didn't stop for tea as it was my money - whole thing was a joke

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London_Reviewer 6 years ago
Not impressed

To their credit they turned up within a couple of hours and two people attended the call. The rate quoted was £59 per HALF HOUR (£2 per minute!) plus a call charge of £59 (before any work is done!) and VAT comes on top of that! I was asked to sign a form (and not given time to read the small print) and hand over my credit card details before they would start any work.... I cannot help thinking that the job could have been done much more quickly, and that I have paid way more than I should have.

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Stoptheabuse 7 years ago
525gbp to connect a washing machine...!


And they were also to break it! Simply a company of incompetent and dishonest

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Luc15 7 years ago
Fast Response Clapham

DO NOT USE!!!
I was very disappointed with the service from Fast Response. They charged £150 for 1 hours work and the boiler was fixed for less than a week. They inform you that they have fixed it for at least a year, but lasted 6 days.
I will not be using them again.

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CamHicks 8 years ago
Tap problem.

I went on holiday for two weeks and when I came back, I tried to run a bath. Whatever I did the water only ever came out from the shower and I could not fill the bath up from the main tap. This was on a Saturday night, so I called fast response plumbers. There engineer arrived within a couple of hours. He dismantled the tap, said the problem was scale build up, he worked on it and soon had the tap working. I could then have my bath as planned.

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Nrayan 8 years ago
Worst service

In 100% agreement with other reviewer here... these are bunch of "ppl" know how to rip you off... they advertise as skilled professionals.. but in reality these are utterly unprofessional, just for fitting a single electrical socket (for the electric shower), they took almost 2 and half hour, charging me at the rate of 60 pounds per half hour...! Whilst you are being charged at this expensive rate, the plumber will tell that he need some part, and will go out to the shop to get it.. and will come back only after 40 mins.. even though BnQ is just 5 mins from your house...! So beware and stay away if possible..!

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mkpatterson 8 years ago
Blockage

My tenant called to say about a blockage they had but it was late and my normal plumber wasn't available. I told them to look for a local plumber and he came with Fast Response's number. I called them up and booked the job without a problem. They kept me informed about what time they would turn up and when they had completed the job. I would use them again!

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worldofchris 8 years ago
Expensive but worth it in an emergency

High quality work from a conscientious and professional plumber.

I called Fast Response after drilling into a pipe in my bathroom.

They sent someone in half an hour and he stayed and did a very thorough job, explaining what he was doing as he went.

It was not cheap but the work was good and I got the service when I needed it.

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JackyWoo1962 8 years ago
Blocked sink

Only use if totally desperate,they are a bunch of crooks, charged nearly £400 for one hours work which involved power jetting drain for an hour which was unnecessary, 30 minutes would have done the job and taking pipe apart to clean that only took a few minutes, they will eek out a job just to take your money so don't trust them!!! a very disgruntled customer!

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BaileyMurrell 9 years ago
Pleasant surprise

I've never had to call out a plumber before, normally there is a friend of the family that we use. Unfortunately he was away when I had a leak appear from under my bath area. I couldn't leave it as it was leaking into the kitchen down stairs. I tried to look at some video's on youtube to help but none of them were any good and all the time the water was leaking. I didn't even know how to turn the water off. By this time it was getting late and I was fearing that I may not get some out until the morning. I quickly looked on Yell and called these guys. I spoke to there operator called Joe and he explain that they would get someone out to me asap. Alan the plumber turned up and got on with the job right away. He got it fixed in no time at all and it didn't cost the earth either.

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GiuliaL 9 years ago
Call them only if desperate!

BEWARE: The charge you a full price when they go to buy a spare part!

I had a leak from my WM and I need someone quickly. They were quick all right and turned up within an hour but the guy went off to buy something he said he needed. When he fixed the problem I realized that he just needed to tighten up a bolt and he did not need to change the the whole WM pipe.

Of course he said he needed spare parts in order to charge me an extra £118 - so a job that should have cost me only £ 59 at the end it cost me almost £200 just to. He was there half an hour to try to understand what the problem was even it was clear where the leak come from, went off to buy something for an hour and then came back and fix it for an another half an hour! They are very cheeky.

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RichardJe75 9 years ago
Broken shower

The bottom part of my shower unit fell out and so I called this company to come and repair it. They were prompt and had someone available very quickly. Unfortunately although I went to some lengths to explain what the issue was when the plumber arrived he did not have the correct part (or any parts so it appeared). He left to go to B&Q to buy a part and came back 45 minutes later (it is a 5 minute walk there and the same back). This was chargeable at £59 per half hour (so £2 per minute). Needing to go to B&Q because he didn't have the part (despite my being assured that they come well equipped) cost me £90. He then took 30 minutes to fix the repair and seems to have done a good job. Becuase it tipped into a third half of an hour, the time, plus the £28 cost of the part came to a total of £205 for 75 minutes, 45 of which was spent going to B&Q because despite my explanation of the probelm he did not arrive with a range of possible parts that may be suitable (this is what I would have expected). This was a very expensive repair and although the quality of the work looks fine, it is too expensive to feel like good value for money. If you do call them, ask lots of questions as to whether they will come equipped with a good selection of parts so you can avoid my experience!

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